Foreign tourists visiting Batam are encouraged to be familiar with 112, the city’s emergency number, which can be used when immediate assistance is needed in an emergency.
Batam Siaga 112 is an integrated emergency call service designed to help the public respond to situations requiring prompt assistance. The number 112 can be dialed without an area code and is free of charge.
For international visitors, knowing this number can be especially useful when facing an emergency during their stay in Batam. The service can be used to report fires, traffic accidents, medical emergencies, criminal activity or security disturbances, natural disasters, and other situations requiring urgent assistance.
How to Call 112
Tourists who need emergency assistance can simply dial 112 from a mobile phone or landline. Once connected, callers should provide their location as clearly and accurately as possible, including the name of a street, hotel, tourist attraction, building, or nearby landmark.
Callers should then explain the type of emergency and follow the instructions given by the emergency operator. Providing accurate information is important to help authorities determine the appropriate response.
Use 112 Only for Emergencies
Although the 112 service is free and available 24 hours a day, the public and visitors are reminded not to use the number for non-emergency purposes.
Prank calls, jokes, general inquiries, or personal matters unrelated to an emergency can disrupt the service and potentially delay assistance to people who are in genuine need.
Foreign tourists staying in Batam are therefore encouraged to save and remember 112 as an important emergency number during their visit.